Data we collect

• Contact details you send through our contact form, booking form, WhatsApp, phone or email: name, phone number, email address and your message.
• Rental documents needed to prepare the rental contract: driving licence, passport or national ID card, and the details of any second driver.
• Booking details: rental dates, pickup and return locations (airport, hotel or address) and the vehicle you choose.
• Vehicle location data: some of our vehicles are fitted with tracking devices. This data is used only to protect the vehicle and to handle emergencies or theft.
• Technical data collected automatically when you browse the site, such as IP address, browser type and pages visited.

How we use your data

• To answer your questions and confirm your booking.
• To prepare and carry out the rental contract, including vehicle delivery and return.
• To meet our legal obligations as a car rental company in Morocco.
• To protect our vehicles and respond to accidents, breakdowns or theft.

We do not sell your personal data and we do not use it for advertising.

Third-party services

Our website uses third-party services that may set cookies or collect technical data when they load: Google Maps (our location map), Google reviews displayed through Trustindex, GTranslate (page translation) and WhatsApp / WhatsForm (booking requests). Each provider processes data under its own privacy policy.

How long we keep your data

Contact messages are kept only as long as needed to answer you. Rental contracts and document copies are kept for the period required by Moroccan law, then deleted.

Your rights

Under Moroccan Law No. 09-08 on the protection of individuals with regard to the processing of personal data, you have the right to access, correct and delete your data, and to object to its processing. To exercise these rights, email us at wheelsjaf@gmail.com. You may also contact the CNDP (Commission Nationale de contrôle de la protection des Données à caractère Personnel).

Contact

JAFWHEELS, Hay Zaitoune Bloc E Nr 225, Agadir 80000, Morocco
Phone and WhatsApp: +212 6 20 02 17 63
Phone and WhatsApp: +212 6 34 49 95 43
Email: wheelsjaf@gmail.com
Open every day, 8:00 AM to midnight. Support 24/7.